Terms and Conditions of Coaching Website

Welcome to www.catpaterson.com (“the Website”). These Terms and Conditions govern your use of the Website and the services provided by www.catpaterson.com. By accessing or using the Website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms and Conditions, you must not use the Website.

  1. Copyright
    1.1 All content available on the Website, including but not limited to text, graphics, logos, images, audio clips, video clips, digital downloads, and data compilations, is the property of www.catpaterson.com or its content suppliers and is protected by copyright laws.
    1.2 You may not modify, copy, reproduce, distribute, transmit, display, perform, publish, license, create derivative works from, transfer, or sell any content obtained from the Website without the prior written consent of www.catpaterson.com or the respective copyright owner.
  2. Cooling Off Periods
    2.1 For 1:1 in-person coaching services offered on the Website, a cooling-off period of 5 days is provided, starting from the date of purchase.
    2.2 If you wish to cancel your 1:1 in-person coaching services within the cooling-off period, you must provide written notice to www.catpaterson.com.
    2.3 In the event of cancellation within the cooling-off period, any processing fees or deposits paid will be treated in accordance with the refund policy outlined in Section 4.
  3. No Refund Policy on Deposits
    3.1 Once you have made a deposit to secure coaching services, or a retreat place, it is non-refundable.
    3.2 In the event of cancellation after the cooling-off period, any deposits paid will not be refunded. In the case of retreat places, you may received a refund, less administration and processing fees, if your place can be resold to a suitable participant.
  4. Refund Policy
    4.1 Requests for refunds must be made in writing to cat@catpaterson.com.
    4.2 Refunds are subject to the following conditions:

    • 4.2.1 Coaching sessions that have already taken place are non-refundable.
    • 4.2.2 Refund requests made after the cooling-off period will not be granted.
    • 4.2.3 Refunds will be provided at the sole discretion of Cat Paterson and will be evaluated on a case-by-case basis. 4.3 If a refund is granted, it will be issued via BACS/Bank transfer, and any applicable processing fees or charges will be deducted from the refund amount.
  5. Cookie Policy
    5.1 The Website uses cookies to enhance your browsing experience and provide personalised services. By using the Website, you consent to the use of cookies in accordance with this policy.
    5.2 Cookies are small text files stored on your computer or device when you visit the Website. They allow the Website to recognise and remember your preferences.
    5.3 www.catpaterson.com uses cookies for the following purposes:

    • 5.3.1 Analytical purposes, to gather information about website traffic and usage patterns.
    • 5.3.2 Personalisation purposes, to tailor the Website’s content to your interests and preferences. 5.4 You can manage and control cookies through your browser settings. However, please note that disabling certain cookies may impact the functionality and user experience of the Website.
  6. Governing Law
    6.1 These Terms and Conditions shall be governed by and construed in accordance with the laws of Scotland.
    6.2 Any disputes arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the Scottish courts.

By using the Website, and making purchases for services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you have any questions or concerns regarding these Terms and Conditions, please contact cat@catpaterson.com for further assistance.